Margaret Luciano
Professor
Margaret Luciano is an Associate Professor of Management & Organization at the Smeal College of Business and a BNY Mellon Faculty Fellow. Prior to joining Smeal, Margaret was an Associate Professor at Arizona State University’s W. P. Carey School of Business.
Expertise
Team Dynamics Multiteam systems Leadership Healthcare
Education
Ph.D. in Management, University of Connecticut, School of Business, Storrs, CT, USA, 2015-05-01 MBA in Management, Clark University, Worcester, MA, USA, 2010-05-01 BA in Psychology, Clark University, Worcester, MA, USA, 2009-05-01
Courses Taught
BA 580 – DBA Culminating Res Project
This course provides Doctorate of Business Administration students with the opportunity to identify a practice problem or clinical question and investigate the literature related to this selected area of interest. Students will develop and implement a comprehensive project to address the problem. Students will also disseminate the results in both a scholarly presentation and manuscript for publication.
BA 802 – Team Proc and Perf
Development of managerial skills and techniques for diagnosing, intervening and leading effective teams. B A 502 B A 502 Competencies for Converging Economies: Teams, Negotiations, and Ethical Leadership (2)B A 502 provides students with some basic knowledge about predictable team dynamics and how to constructively deal with issues that arise in the first year MBA teams. The course focuses on observation, diagnosis, and intervention skills for developing effective teams. Topics include diagnosing group dynamics, giving and receiving feedback to teammates, cross-cultural communication and conflict management techniques. The course provides a real-time practicum for diagnosing team issues and addressing team problems and conflicts. Students apply team process concepts and techniques as they work to complete team projects in their other core MBA classes. Students leave the course with an understanding of how to successfully lead a team and how to diagnose and correct dysfunctional team behaviors.
MGMT 326 – Org Beh and Design
Concepts, theories, and methods of managing people and designing organizations. MGMT 326 Organizational Behavior and Design (3) This introductory course covers the concepts, theories, and methods of managing people and designing organizations. Issues and challenges of managing at different organizational levels (individual, group, project, and total organization) are discussed and illustrated with real-world examples. Students learn about the latest means of designing high-performing organizations, including how to change an organization. This course will serve as a foundation for taking advanced management courses. The primary method of evaluation is an examination after each of the four major parts of the course, but class participation and short papers may also be used for evaluation.
MGMT 548 – Seminar in Management
Current theoretical and research issues applicable to the study of Management, ranging from individuals embedded in organizations to organizational design, and strategy formulation / implementation. Students will learn about important theories and cutting-edge research across the management domain, with a particular focus on emerging research streams, particularly in the applied domain.
MGMT 600 – Thesis Research
MGMT 601 – Ph.D Dis Full-Time
NO DESCRIPTION.
Selected Publications
Luciano M. "On the Future of Teams Research: A Letter to Team-would" Small Group Research, 2026-03-01
Luciano M., Watson M. K., Kabra A., Winchester C. C. "Why and How Organizational Structures Change: An Integrative Review and Framework" Academy of Management Annals, vol. 20, 2026-01-01
Tannenbaum S. I., Mathieu J. E., Luciano M. M. "Exploring the Interplay Between Formal and Informal Learning: A Quasi-Experimental Investigation" Academy of Management Discoveries, vol. 11, 2025-12-01
MacDonald A., Fenters V., Luciano M., Daan S. "Navigating Representational Gaps: Traversing Construal Levels and Investing in Uncertainty" Personnel Psychology, vol. 78, 2025-12-01
Luciano M. M., Leslie J. B., Mathieu J. E., Hoole E., Anderson R., Fenters V. W. "Improving Virtual Team Collaboration Paradox Management: A Field Experiment" Organization Science, vol. 36, 2025-02-02
Watson M. K., Winchester C. C., Luciano M. M., Humphrey S. E. "Categorizing the Complexity: A Scoping Review of Structures Within Organizations" Journal of Management, vol. 51, 2025-01-01
Luciano M. M., Dubrow S. "Multiteam Systems" Oxford Bibliographies in Management, 2024-09-01
Park S., Luciano M., Mathieu J. E., Fenters V. W. "Intra-Individual Conflict and Task Performance in a Multiteam Context: Examining the Structural Elements of Conflict Experience" Academy of Management Journal, 2024-02-22
Luciano M. M. "3 Strategies for Managing an Understaffed Team" Harvard Business Review, 2022-05-17
Mathieu J. E., Wolfson M. A., Park S., Luciano M. M., Bedwell-Torres W. L., Ramsay P. S., Klock E. A., Tannenbaum S. I. "Indexing Dynamic Collective Constructs Using Computer-Aided Text Analysis: Construct Validity Evidence and Illustrations Featuring Team Processes" Journal of Applied Psychology, vol. 107, 2022-04-01
Dent B., Luciano M. "Ten minutes with Bob Dent, Chief Nursing Officer, Emory Health System, Georgia, USA" BMJ Leader, vol. 6, 2022-03-01
Luciano M. "4 Ways Managers Can Increase Flexibility Without Losing Productivity" Harvard Business Review (online), 2022-02-01
Luciano M., Watson M. K. "When Hiring Nobody Is Better Than Hiring Just Anybody" Harvard Business Review (online), 2021-12-06
Vaulont M. J., Nahrgang J. D., Luciano M. M., D'Innocenzo L., Lofgren C. T. "The room where it happens: The impact of core and non-core roles on surgical team performance" Journal of Applied Psychology, vol. 106, 2021-11-01
Luciano M. M., Fenters V. W., Park S., Bartels A. L., Tannenbaum S. "The double-edged sword of leadership task transitions in emergency response multiteam systems" Academy of Management Journal, vol. 64, 2021-08-01
Luciano M., Fenters V., Park S., Bartels A., Tannenbaum S. "When to Take On Tasks That Are Outside of Your Job Description" Harvard Business Review (online), 2021-07-07
Baer M. D., Frank E. L., Matta F. K., Luciano M., Wellman N. "Undertrusted, overtrusted, or just right? The fairness of (in)congruence between trust wanted and trust received" Academy of Management Journal, vol. 64, 2021-02-01
Luciano M., Brett J. "Do you know burnout when you see it?" Harvard Business Review (online), 2021-01-28
Kruse B., Recinos I., Eska J., Amaku R., Aloia T., Luciano M., Gottumukkala V. "Scaling an Enhanced Recovery Program to an Institution-Wide Initiative: It Takes a Village" Quality Management in Health Care, vol. 30, 2021-01-01
Luciano M. M., Nahrgang J. D., Shropshire C. "Strategic leadership systems: Viewing top management teams and boards of directors from a multiteam systems perspective" Academy of Management Review, vol. 45, 2020-07-01
Mathieu J. E., Luciano M. M., D’Innocenzo L., Klock E. A., LePine J. A. "The Development and Construct Validity of a Team Processes Survey Measure" Organizational Research Methods, vol. 23, 2020-07-01
Woods A. L., Luciano M., Aloia T. A., Gottumukkala V., Salas E. "Functional framework for change leaders: Results of a qualitative study" BMJ Leader, vol. 4, 2020-01-01
Mathieu J. E., Leslie J. B., Luciano M. M. "Wrapping Team Members' Heads Around Managing Virtual Team Related Paradoxes" Handbook of Distributed Team Cognition, vol. 3, 2020-01-01
Luciano M. "We know medical error is a deadly problem? Why haven’t we fixed it?" Boston Globe, 2019-11-29
Aloia T. A., Keller D. S., Kowalski R. B., Lin H., Luciano M., Myers J. A., Sinha P., Spaniolas K., Young-Fadok T. M. "Enhanced recovery program implementation: an evidence-based review of the art and the science" Surgical Endoscopy, vol. 33, 2019-11-01
Luciano M., Aloia T., Brett J. "4 ways to Make Evidence-Based Practice the Norm in Health Care" Harvard Business Review (online), 2019-08-02
Luciano M. "Creating Value from Voice" HR People + Strategy, vol. 42, 2019-01-01
Mathieu J. E., Luciano M. M. "Multilevel Emergence in Work Collectives" The handbook of multilevel theory, measurement, and analysis, 2019-01-01
Brett J., Luciano M. "3 steps for engaging health care providers in organizational change" Harvard Business Review (online), 2018-10-18
Luciano M. M., Bartels A. L., D'Innocenzo L., Maynard M. T., Mathieu J. E. "Shared team experiences and team effectiveness: Unpacking the contingent effects of entrained rhythms and task characteristics" Academy of Management Journal, vol. 61, 2018-08-01
Luciano M., Dent B. "How one hospital improved patient handoffs for the long-term" Harvard Business Review (online), 2018-04-30
Luciano M. M., Mathieu J. E., Park S., Tannenbaum S. I. "A Fitting Approach to Construct and Measurement Alignment: The Role of Big Data in Advancing Dynamic Theories" Organizational Research Methods, vol. 21, 2018-01-01
Leslie J., Luciano M., Mathieu J. E., Hoole E. "Challenge Accepted: Managing Polarities to Enhance Virtual Team Effectiveness" HR People + Strategy, vol. 41, 2018-01-01
Luciano M., DeChurch L. A., Mathieu J. E. "Multiteam Systems: A Structural Framework and Meso-Theory of System Functioning" Journal of Management, vol. 44, 2018-01-01
Mathieu J. E., Luciano M. M., DeChurch L. A. "Multiteam Systems: The Next Chapter" The SAGE handbook of industrial, work & organizational psychology: Organizational psychology, 2018-01-01
D'Innocenzo L., Luciano M., Mathieu J. E., Maynard M. T., Chen G. "Empowered to perform: A multi-level investigation of the influence of empowerment on performance in hospital units" Academy of Management Journal, vol. 59, 2016-01-01
Luciano M., Mathieu J. E., Ruddy T. M. "Leading Multiple Teams: Average and Relative External Leadership Influences on Team Empowerment and Effectiveness" Journal of Applied Psychology, vol. 99, 2014-01-01
Maynard M. T., Luciano M., D'Innocenzo L., Mathieu J. E., Dean M. D. "Modeling Time-Lagged Reciprocal Psychological Empowerment-Performance Relationships" Journal of Applied Psychology, vol. 99, 2014-01-01
Graves L. M., Luciano M. M. "Self-determination at work: Understanding the role of leader-member exchange" Motivation and Emotion, vol. 37, 2013-09-01
Gilson L. L., Lim H. S., Luciano M., Choi J. N. "Unpacking the cross-level effects of tenure diversity, explicit knowledge, and knowledge sharing on individual creativity" Journal of Occupational and Organizational Psychology, vol. 86, 2013-06-01
Honors and Awards
2022 Academy of Management Review (AMR) Outstanding Reviewer Award, Academy of Management Review (Journal), (2022-08-31)
2022 Sage Publications/Research Methods Division Lawrence R. James Early Career Award, Research Methods Division - AOM, (2022-08-31)
Early Career Award for Outstanding Achievement in the Study of Groups, Interdisciplinary Network for Groups Research, (2022-07-31)
W. P. Carey School of Business Outstanding Graduate Teaching Award, Arizona State University, (2019-01-01)
Organizational Behavior Division Best Dissertation Award, Academy of Management, (2017-12-31)
S. Rains Wallace Dissertation Award, Society for Industrial and Organizational Psychology, (2017-12-31)
J. Richard Hackman Award, Interdisciplinary Network for Group Research, (2016-12-31)
Lee Hakel Graduate Student Award, Society for Industrial and Organizational Psychology, (2015-12-31)